Make the most of your visit to The Centre by taking advantage of our facilities.
Toilets
Toilet facilities are available throughout The Centre and include baby changing facilities for families and adapted facilities for disabled users, plus parent and child toilets.
A Changing Places Toilet, for people who have difficulty using a standard accessible toilet, is sited in the corridor near Hotel Chocolat; it has more space, height-adjustable, adult-sized changing benches and a hoist.
Enhanced cleaning regimes are in place and the toilets are inspected at least every thirty minutes. For all toilets, our usual opening hours apply – please note these may be subject to change at short notice.
Baby Feeding Area
The baby feeding area is situated behind the lifts in the Winter Garden – it features comfy seating, bottle warming facilities and is a peaceful space to feed.
The baby feeding facility is open at all times and can be accessed using the lift or escalator. Enhanced cleaning regimes are in place to ensure a high standard of cleanliness and hand sanitisers are available for use at the bottom and top of the escalator.
Wi-Fi
Free Wi-Fi is available across The Centre. Just set up an account with your internet ready device to enjoy free access every time you visit.
Security, First Aid & Housekeeping
On hand to ensure your safety and comfort at all times, we have a hard working team of Housekeepers, Customer Service Advisors, Security Staff and First Aiders present during opening hours. A 24 hour CCTV system is also in operation.
Car Parking
There are 7,200 car parking spaces available for customer parking around Livingston town centre. Centre Car Parks 1, 2 & 3 are paid for Car Parks, by Livingston CP Management Ltd and monitored by ANPR Systems. Car Parks are open between 8am and 12 midnight, 7 days a week. All of our Car Parks have been awarded the Park Mark Award.
For Car Parks 1, 2 and 3 you can pay by card or cash at pay stations. You can now also pay by card at the exit barrier, or pay online – simply register in advance to use this service by scanning the QR Code below:
The Almondvale West Retail Park Car Park is a Pay & Display Car Park. You can pay by cash at the red pay stations or you can download the RingGo App to facilitate a cashless payment.
Disabled Parking & Access
All entrances to The Centre have disabled access and The Centre has a total of 140 ground level disabled parking spaces available for shoppers, with 69 in Car Park 1, 36 in Car Park 2, 12 in Car Park 3 and 23 in the Retail Park.
We do apply parking charges for Blue Badge holders, which is common in the majority of commercial car parks. The designated Disabled and Parent & Child spaces are monitored throughout the day, ensuring they remain available for those who need them most.
Please note, all entrances close 30 minutes after stores close.
