Rituals

Full Time/Part Time: Part Time

Hours Per Week: 16

Experience: At least 1 year experience as either a Supervisor or Team Leader.

You are all about customer experience

As a Rituals Expert, you’re part of our in store teams and our international community of Rituals Experts. You are a true brand ambassador, listening to our customers’ needs and advising them on which of our products are the perfect match for them. At the same time, you are a role model and mentor to the Rituals Advisors in your shop. Being a Rituals Expert means being a lead sales associate with ambitions of expanding your professional skill set in luxury retail and cosmetics.

All of these characteristics are what make you the ideal Rituals Expert. You give new meaning to the words ‘aim big, act small’ by:

• Working as the lead Rituals Advisor alongside your Store Manager, Assistant Store Manager and other Rituals Advisors to reach your personal goals and the goals for your store.
• Interacting directly with customers to ensure an optimal customer experience
• Mentoring and supporting Rituals Advisors
• Keeping the store clean and tidy at all times, in line with company standards so that our products are always presented according to Rituals visual merchandising guidelines

In addition, you will enhance your and your teams knowledge of our rituals, products and treatments, and continue to expand your expertise and luxury retail skills through our extensive training program.

This is you

High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as a Rituals Expert you are professional and excited about our brand. You know how to share that excitement with your team members and our customers. And on top of that, you have:

• ​​At least 1 year experience as either a Supervisor or Team Leader ​
• Strong motivation to reach performance targets
• A customer-service mentality and team-player’s work ethic
• Decision making and problem-solving skills
• Eye for detail, organised and structured

Diversity and Inclusion

At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. 

It fuels our innovation and connects us closer to our customers and the communities we serve. 

Apply: Please apply online at Supervisor 16hour Livingston