Rituals

Full Time/Part Time: Part Time

Hours Per Week: 8-16

Experience: Relevant experience in a similar position with retail or hospitality.

You are all about customer experience

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

All of these characteristics are what make you the ideal Rituals Advisor. You give new meaning to the words ‘aim big, act small’ by:

• Working closely with your Store Manager and Assistant Store Manager to reach your goals and the goals for your store.
• Interacting with customers every day and ensuring to provide ‘Best in Class’ customer experience
• Following store safety procedures
• Keeping the store clean and tidy at all times according to company standards, so that our products are always presented according to Rituals visual merchandising guidelines

In addition, you will become an expert in our rituals, products and treatments, and enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our extensive training program.

This is you

High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better. And on top of that, you have:

• ​​Relevant experience in a similar position within retail or hospitality. ​
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Diversity and Inclusion

At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. 

It fuels our innovation and connects us closer to our customers and the communities we serve. 

Apply: Please apply online at Sales Advisor 8-16hours