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Customer Service

Barclays Diamonds

Full Time/Part Time: Full Time

Hours Per Week: 40

Requirements/Experience: Previous retail sales/management experience, preferably in luxury goods or jewellery. Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous). Excellent interpersonal skills with the ability to engage and connect with clients. Strong sales acumen and a track record of meeting or exceeding targets. Flexibility with regards to working hours

Vacancy Type: Permanent

Description: We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this, as outlined below. 1. People Management – holding regular 121s, coaching and developing and creating a winning environment and celebrating success 2. Sales Floor Management – ensuring all of our processes are followed and the client needs are being exceeded 3. Sales Excellence – support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.

Apply: Please apply online or bring your CV with cover letter to the store.